Binance.US Arbitration — Step-by-Step FAQ Guide
If your Binance.US account was compromised, the path to resolution exists. These FAQs explain, step by step, who you’re dealing with, the required pre-filing steps, how…
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What to Do If Your Binance.US Account Gets Hacked
When your crypto is stolen from a Binance.US account, the way you respond in the first hours and days can shape your ability to recover funds…
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Why Terpin v. AT&T Matters for Self-Custody Wallet Users
When Michael Terpin’s SIM card was fraudulently swapped in January 2018, attackers gained control of his mobile number, intercepted password resets, accessed his cloud storage, and…
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How to Give Notice to Coinbase: Formal Complaint Guide
If your Coinbase account has been hacked, the first step is mandatory. Under Section 7 of Coinbase’s User Agreement, you should begin by contacting Coinbase Support…
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Negligence Liability of Carriers in SIM Swaps
In the high-stakes realm of cryptocurrency investment, SIM swap fraud poses a severe threat, allowing hackers to hijack phone numbers and drain digital wallets. Victims often…
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SIM-Swap: What Carriers Must Tell You (and When)
When a SIM swap or port-out happens, the carrier’s notices and internal records are your earliest, most objective evidence. They show when the request was made,…
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NYDFS Bitlicense: Gold Standard for U.S. Crypto Consumer Protection
If your crypto was stolen from a U.S. exchange such as Coinbase, Uphold, Binance or Kraken, you might be wondering: What was the exchange supposed to…
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EFTA & Crypto After Uphold: Two Judges, Two Roads
When crypto is stolen from a hosted exchange account, does the Electronic Fund Transfer Act (EFTA) apply? Two Southern District of New York judges—ruling just twelve…
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The Loss Is Yours: Inside Coinbase’s Terms That Shift Liability to Users
When a Coinbase customer experiences losses after phishing, SIM-swap, or other credential compromise, several provisions in the U.S. Individual User Agreement may be relevant. Below, we…
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Terpin v. AT&T: A SIM-Swap Case That Put FCA in the Spotlight
After a January 2018 SIM-swap, crypto investor Michael Terpin alleged roughly $24 million in losses and sued AT&T, arguing the carrier violated the Federal Communications Act…
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SIM-Swap Arbitration Win Against T-Mobile (Jones v. T-Mobile)
When clients ask whether a SIM-swap victim can actually prevail against a carrier, this matter provides a clear, document-backed example: Joseph “Josh” Jones brought claims against…
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Are Coinbase’s Arbitration Clauses Enforceable? Key Cases Explained
Many service providers, including Coinbase, T-Mobile, Verizon, and AT&T, include arbitration clauses in their user agreements. These provisions determine how disputes will be resolved and often…
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