Crypto Theft & Fraud Recovery
Your account was drained. The institution says it is not their problem. It often is. We pursue recovery against exchanges, carriers, and banks through binding arbitration.
Request a consultationIf any of this is you, there is likely a claim.
You logged in and the balance was gone. The withdrawal went to an address you have never seen.
You entered your details on a page that looked exactly right. It was not.
You reported it within the hour. Nothing was frozen. The funds kept moving.
Your phone went dead. By the time it came back, every account had been emptied.
Three answers. None of them is the end.
You have probably heard one already.
“You were phished.”
How the attacker got in is one question. Whether they should have stopped the withdrawal is another.
“Our terms say as-is.”
A user agreement cannot waive every duty a licensed financial business owes its customers.
“Crypto is irreversible.”
True, and beside the point. The claim runs against the institution, not the blockchain.
The first 48 hours decide what is recoverable.
Evidence disappears. Logs rotate. Funds move.
- Record hashes and addresses
- Screenshot every message
- Notify in writing
- File a report with IC3
- Engage with scammers
- Delete anything
- Accept the first denial
- Sign what they send you
From the first call to a filed claim.
The first conversation
You explain what happened. We tell you plainly whether there is a claim, and against whom.
Evidence, before it is gone
Logs rotate and records are purged. Preservation demands go out early.
The claim is built
Forensics, security failures, and their own records. The case is built from what they did not do.
Arbitration
Nearly every user agreement forces the matter into arbitration. That is the forum this practice was built for.
Frequently asked.
Immediately. Logs rotate. Funds move. Evidence that exists today may not exist next week.
The first 48 hours materially affect what can be traced and what can be proved.
Almost certainly. Nearly every major platform and carrier embeds a binding arbitration clause and a class-action waiver.
That is not necessarily bad news. But deadlines apply, and they vary by claim and by state. Speak with counsel early.
Often, yes. A hijacked phone number may implicate the carrier. The account that was emptied may implicate the institution that held it.
Where both contributed, both can be pursued.
No. Be wary of anyone who does.
What we can do is move quickly, preserve what still exists, build a rigorous record, and pursue every legitimate avenue.
The evidence is disappearing while you read this.
A confidential consultation on what happened and who may answer for it.
Request a consultation